JAIIB Crash Course May 2025 PPB Quiz-4

08/05/2025

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JAIIB Crash Course May 2025 PPB Quiz-4

JAIIB CAIIB Course Quiz – May 2025: The JAIIB exam for May 2025, conducted by IIBF, is fast approaching. To support your preparation, we are providing regular MCQ-based quizzes specifically designed for the JAIIB CAIIB syllabus. These quizzes are structured module-wise and unit-wise to help you cover the entire syllabus systematically. Practicing these quizzes consistently will strengthen your concepts, improve accuracy, and increase your chances of clearing the exam on your first attempt.

1. Each bank’s branch, participating in NEFT, has been assigned a unique ______
A. MICR code
B. IFSC code
C. SWIFT code
D. Branch code

2. Which guidelines does not apply to transactions at WLAs.
(a) General guidelines governing the operations of the bank-operated ATMs
(b) Guidelines on compensation for failed ATM transactions
(c) Guidelines on five free transactions in a month for using other bank ATMs
(d) All of the above guidelines apply to transactions at WLAs

3. Refund on cancellation of a DD/BC is made if ______
A. the original instrument is tendered without any sign of an endorsement or any special crossing or any traces of negotiation
B. on proper identity of the purchaser.
C. Both the above
D. None of the above

4. EBT functions on _______ model.
A. one district – one bank – one leader bank
B. one district – many banks – two leader banks
C. one district – many banks – one leader bank
D. two districts – many banks – one leader bank

5. _________ is the regulatory body created to promote, protect and enforce the rights of consumers.
a) Consumer Protection Council
b) Central Consumer Protection Authority
c) Consumer Mediation Cell
d) Consumer Dispute Redressal Commission

6. Which of the following statements is false with respect to Branch Level Customer Service Committee?
a) It should include at least a senior citizen.
b) It should meet quarterly to study complaints/ suggestions
c) It should submit quarterly reports giving inputs/ suggestions to the Standing Committee on Customer Service
d) It should be strengthened with greater involvement of customers.

7. Banks shall have the discretion to break open a locker following due procedure if the rent has not been paid by the customer for _____ in a row, after due notice and giving adequate time.
A. two years
B. three years
C. five years
D. four years

8. ______ is the ‘Enabling Framework for Regulatory Sandbox’.
(a) A regulatory program for banks to test new products and services with customers in a live environment
(b) A framework to increase regulatory compliance in financial institutions
(c) A framework to prevent FinTech innovations
(d) A regulatory program for customers to comply guidelines by RBI

9. Which of the following statements is false with respect to engagement of BFs/BCs?
A. BC/BF can charge from customers directly for services on behalf of the bank.
B. The transactions by BCs should normally be put through ICT devices seamlessly integrated to the CBS of the bank.
C. A company engaged as BC by more than one bank, the customer database and account details of both should be kept separate.
D. Cash collected by BCs to be acknowledged by a receipt on behalf of the bank.

10. ______________ is the difference between Ordinary Term deposits and Special Term deposits.
(a) There is no difference between Ordinary Term Deposit and Special Term Deposit
(b) Interest is paid on maturity in Ordinary Term Deposit, while it is paid periodically in Special Term Deposit
(c) Interest is paid periodically in Ordinary Term Deposit, while it is paid on maturity in Special Term Deposit
(d) Overall income earned in Ordinary Term Deposit is more than Special Term Deposit

11. Cash-out at any ATM of more than ten hours in a month attracts a flat penalty of Rs. ______ per ATM.
A. 5,000
B. 10,000
C. 20,000
D. 25,000

12. Customer is entitled to zero liability in case he informs the bank regarding unauthorised electronic banking transactions within ______ days in case there is third-party breach.
a) Three
b) Four
c) Five
d) Seven

13. In terms of Section 15(1) of Credit Information Companies (Regulation) Act, 2005, every credit institution has to become a member of at least one Credit Information Company within a period of ________ months from commencement of the Act
a) Two
b) Three
c) Five
d) Twelve

14. RBI constituted the Committee on Procedures and Performance Audit of Public Services under the Chairmanship of _______ to address the issues relating to availability of adequate banking services.
a) C. Rajagopalachari
b) Urijit Patel
c) S.S. Tarapore
d) Dr. Rangarajan

15. Which of the following are the duties of collecting bank?
A. Duty to Open the Account with References and Sufficient Documentary Proof
B. Duty to Confirm the Reference where the Referee is not known or has given Reference in Absentia
C. Duty to Ensure Crossing and Special Crossing
D. All of the above

16. After BCSBI discontinued its operations, RBI has since set up ________ department.
a) Consumer Literacy and Awareness Department
b) Consumer Education and Protection Department
c) Consumer Rights and Duties Department
d) Consumer Grievances Redressal Department

17. The customer should first approach the _________ in case of any grievance.
a) help desk of the branch/bank
b) code compliance officer of bank
c) ombudsman
d) None of the above

18. Under CTS process _____ image(s) is/are to be taken of each cheque.
a) Two
b) One
c) Three
d) Four

19. What is the role of the IT team in a bank or financial institution?
(a) They are the custodians of the information of its customers/dealings/activities
(b) They are responsible for making profits for the organization
(c) They are responsible for managing the human resources of the bank
(d) They are responsible for marketing the products and services of the bank

20. _____________ is an example of an illegal practice that an ethical organization would not adopt.
(a) Hiving off profitable businesses
(b) Insider trading
(c) Layoffs
(d) Closing down unprofitable businesses

Answer:

Q1: B
Q2: C
Q3: C
Q4: C
Q5: B
Q6: B
Q7: B
Q8: A
Q9: C
Q10: C
Q11: B
Q12: A
Q13: B
Q14: C
Q15: D
Q16: B
Q17: A
Q18: C
Q19: A
Q20: B