JAIIB Exam 2025 – RBWM Important Questions MCQs Quiz-19

05/04/2025

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JAIIB Exam 2025 RBWM Important Questions MCQs Quiz-19

JAIIB Exam Quiz 2025: The JAIIB exam is scheduled for 2025 by IIBF. Here, we are providing JAIIB RBWM MCQ-based quizzes on a regular basis. You can attempt the quizzes regularly to prepare for the upcoming JAIIB exam. The quizzes will be provided module-wise and unit-wise. You can attempt the JAIIB PPB quizzes from the links below and improve your preparation by practicing regularly. These quizzes will help you boost your score in the JAIIB exam and guide you to clear the exam on your first attempt.

1. Human interventions in the delivery of services are ___________.
(a) Internal Customer – Staff of the Branch
(b) Specialised Marketing Personnel
(c) Direct Selling Associates (DSAs)
(d) All the above.

2. The requirements for delivering effective service to the customers are ________________.
(a) Understanding the customer, his income level, his financial profile, his needs, his equirements of financial products and his life stage.
(b) Selling and Cross selling the right products to match their requirements.
(c) Post sales service follow up for customer satisfaction.
(d) All the above

3. Tie-ups are entered into by banks for bulk sale of the following assets _____________.
(a) Home Loans
(b) Auto Loans
(c) Personal Loans
(d) Education Loans
(e) All the above.

4. What is the risk associated with the DSA Marketing Model?
(a) Market Risk
(b) Control Risk
(c) Reputation Risk
(d) Operational Risk

5. Who do the KYC formalities in case business is sourced by DSAs?
a) DSAs
b) Bank
c) Customer
d) None of the above

6. Which statement is correct regarding Tie-up with Builders as a preferred financier for extending Home Loans to prospective buyers?
a) Special concessions like waiver of processing charges, will be offered as additional attractions for these borrowers.
b) bank will approve the specific projects of builders and express their interest to finance the buyers of the project. Builders in turn will refer their buyer customers to the Bank for considering home loans.
c) banks will finance the builders for their housing projects and enter into arrangement with the builders for repaying the loan from the proceeds of sale of flats to different buyers
d) All of the above

7. Why co-lending model is adopted by RBI for PSL?
(a) To improve the flow of credit to the unserved and underserved sectors of the economy
(b)make available funds to the ultimate beneficiary at an affordable cost
(c) Leverage the advantage of lower cost of funds from banks and greater reach of Non-Banking Finance Companies (NBFC).
(d) All of the above

8. What should be the minimum exposure of NBFCs under Colending model?
(a) 10%
(b)20%
(c) 25%
(d)50%

9. Which statement is correct regarding tie up arrangement of banks?
a) Banks tie-up with institutions for extending Personal Loan to group of employees of the institutions and the repayment of loan will be undertaken by the company
b) Educational loans are disbursed on a tie-up basis. Banks set up special counters during the admission season in reputed educational institutions and offer education loans based on merit
c) Both the above
d) Any one of the above

10. What are the expectations from marketing officers appointed by banks?
(a) Market Intelligence.
(b) Right selling to the targeted customer group
(c) Customer relationship management
(d) All of the above