Consumer Disputes Redressal Agencies: Jaiib/DBF Paper 3 (Module C) Unit-17
Dear bankers,
As we all know that is Consumer Disputes Redressal Agencies for JAIIB Exam. JAIIB exam conducted twice in a year. So, here we are Consumer Disputes Redressal Agencies (Unit-17), Banking Related Laws (Module C), Legal & Regulatory Aspects of Banking -Paper 3.
♦Composition of Forum
District | State | National | |
Established by | State Govt | State Govt | Central Govt |
Composition of Forum | Under Section 10 of the Consumer Protection Act, 1986 | Under Section 15 of the Consumer Protection Act | Under Section 20 of the Consumer Protection Act |
President (Qualified to be) |
District Judge | High Court | Supreme Court |
Minimum Other Members (One Woman) |
2 | 2 | 4 |
Member Qualification |
Minimum 35 years of age Bachelor’s Degree |
Minimum 35 years of age Bachelor’s Degree |
Minimum 35 years of age Bachelor’s Degree |
Term | For a term of 5 years or up to the age of 65 years | For a term of 5 years or up to the age of 67 years |
For a term of 5 years or up to the age of 70 years |
♦Jurisdiction of Forum
District | State | National | |
Established by | State Govt | State Govt | Central Govt |
Jurisdiction of Forum | Under Section 11 of the Consumer Protection Act, 1986 | Section 12,13 and 14 of District forum | Section 12,13 and 14 of District forum |
Claimed Amount | Does not exceed Rs. 20 Lakhs. | Rs.20 Lakhs to Rs.1 Crore Appeal against the order of District Forum with in State |
Exceeds Rs. 1 Crore Appeal against the order of the State Commission |
♦Form of Complaint
District | State | National | |
Established by | State Govt | State Govt | Central Govt |
Act | Section 12 of the Consumer protection Act | ||
Admissibility | within 21 days from the date of receipt
Once the complaint |
Application of complainant or on its own motion the state commission may transfer any proceeding at any stage from one Dist forum to another Dist if in the interest of justice it requires | Application of complainant or on its own motion the state commission may transfer any proceeding at any stage from one Dist forum to another Dist. And State Commission to another Commission if in the interest of justice it require |
♦Appeal
District | State | National | |
Established by | State Govt | State Govt | Central Govt |
Act | Under Section 15 of the Consumer Protection Act. | Under Section 19 of the Consumer Protection Act. | Under Section 24 of the Consumer Protection Act. |
Transfer Appeal Time | 30 | 30 | |
Appeal (50% amount or whichever is less) |
Appeal to state commission: Payment of amount : 25,000 | Appeal to National Commission : Payment of amount: Rs. 35,0000 |
Appeal to Supreme Court : Payment : Rs. 50,000 |
♦Other Important Point
- Dismissal of Frivolous complaints: If the district forum, state commission, national commission finds that complaint instituted before it is frivolous, it shall dismiss the complaint. And order the complainant to pay Rs. 10,000.
- Penalties: Where trader or a person against the whom the complaint is made fails or omits to comply with any order made by the commissions, he shall be punishable with imprisonment for a term 1 month to 3 years or with fine Rs. 10,000 or with both.
Read on APP
Telegram Group:- Click Here
Jaiib/DBF Paper | Mock Link |
JAIIB/DBF Paper-I (Principle and Practices of Banking) Online Mock Tests |
Click Here (900+ Questions) 299/-Only |
JAIIB/DBF Paper-II (Accounting & Financial for Bankers) Online Mock Tests |
Click Here (850+ Questions) 299/-only |
JAIIB/DBF Paper-3 (Legal and Regulatory Aspects of Banking) Online Mock Tests |
Click Here (850+ Questions) 299/-only |
Combo |
Click Here (2600+ Questions) 699/-only |
Jaiib Study Material PDF
Read More Jaiib/DBF Study Material (Unit wise)
Attempt Jaiib/DBF Quiz test (Unit- Wise)
3