JAIIB Exam 2025 – RBWM Important Questions MCQs Quiz-21

12/04/2025

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JAIIB Exam 2025 RBWM Important Questions MCQs Quiz-21

JAIIB Exam Quiz 2025: The JAIIB exam is scheduled for 2025 by IIBF. Here, we are providing JAIIB RBWM MCQ-based quizzes on a regular basis. You can attempt the quizzes regularly to prepare for the upcoming JAIIB exam. The quizzes will be provided module-wise and unit-wise. You can attempt the JAIIB PPB quizzes from the links below and improve your preparation by practicing regularly. These quizzes will help you boost your score in the JAIIB exam and guide you to clear the exam on your first attempt.

1. Which of the following fall under the purview of the BCSBI?
(a) Current accounts
(b) PPF accounts
(c) Non-resident accounts
(d) All of the above.

2. Reserve Bank of India (RBI) has decided to dissolve the Banking Codes and Standards Board of India (BCSBI). Out of the followings, which will act as nodal department for BCSBI______
(a) Consumer Education and Protection Department
(b) Banking Ombudsman Scheme, 2006
(c) Ombudsman Scheme for NBFCs
(d) Ombudsman Scheme for Digital Transactions, 2019

3. Commitments to customers under BCSBI cover ___________.
(a) Savings Accounts
(b) Loan Accounts
(c) Remittances
(d) Credit Cards & Mobile Banking
(e) All the above

4. Banking Codes and Standards Board of India is aimed at ________
(a) Promoting good and fair banking practices by setting minimum standards increase transparency in services.
(b) Encouraging market forces, through competition, to achieve higher operating standards.
(c) Promoting a fair and cordial relationship between the customer and their bank.
(d) All the above.

5. The Integrated Ombudsman Scheme is applicable to ________.
(a) All Public Sector Banks
(b) All NBFC’s
(c) All Commercial Bank
(d) All Regulated Entities

6. Committee on “Procedure & Performance Audit of Public Services” formed under the chairmanship of ________
a) M. Narasimham
b) S.S. Tarapore
c) YV Reddy
d) Michael Patra

7. ________in charge of Consumer Education and Protection Department of RBI would be Appellate Authority under Integrated Ombudsman Scheme.
(a) Deputy Governor
(b) Governor
(c) Executive Director
(d) Managing Director

8. A centralised Receipt and Processing Centre has been set up at RBI in __________ for receipt and initial processing of physical and email complaints.
a) Chandigarh
b) Ahmedabad
c) New Delhi
d) Kolkata

9. The responsibility of representing the Regulated Entity and furnishing information in respect of complaints filed by customers against the Entity would be that of the Principal Nodal Officer in the rank of a ________in a Public Sector Bank.
a) Chief Manager
b) General Manager
c) Assistant General Manager
d) Chief General Manager

10. BCSBI had brought which codes?
a) Code of Bank’s Commitment to Customers
b) Code of Bank’s Commitment to Micro and Small Enterprises
c) Code of Bank’s Commitment to farmers
d) Both a and b